Reference

Terms and Conditions That Govern Your bookie Account

Q: How do I request a copy of the personal data bookie holds on my account?

Email compliance@bookie.run from the address linked to your account and include your account ID. We will send a structured copy of your personal data within 30 calendar days, in line with the data-handling provisions of these Terms.

These Terms and Conditions set out the binding agreement between you and bookie when you open an account and use our platform at bookie.run.

Effective upon account registrationApplies to all UPI, Paytm, PhonePe transactionsJurisdiction-dependent accessSubject to periodic revisionGoverned by the dispute resolution clause

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What These Terms Cover and Who They Bind

bookie Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on bookie.run, you confirm that you have read, understood, and agreed to every clause in these Terms and Conditions. The agreement covers your use of all lobby areas — from Fishing War and Football Strike to live table rooms — as well

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as every financial action you take, including deposits made through UPI, Paytm, or PhonePe, and all withdrawals you request. We may update these Terms at any time; the revised version takes effect the moment it is published on this page. Continued use of your account after
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a revision constitutes acceptance of the updated terms. If any clause is found unenforceable under applicable Indian law, the remaining clauses continue in full force. These Terms apply in every region where access is permitted under local law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you need to raise a formal query about how a term applies to your account, our support team is reachable…

Live Chat Open the chat widget at bookie.run for real-time clarification on any clause — available around the clock, every day, including public holidays in India.

Email Support Write to our compliance team at [email protected] for formal written queries about these Terms; include your account ID and the specific clause number for a faster response.

Help Centre Our Help Centre at bookie.run/help hosts clause-by-clause plain-English summaries of the most frequently questioned sections of these Terms and Conditions.

ACCOUNT SECURITY

How bookie Handles Your Data, Cookies and Account Security

Your account security and data integrity are built into how we operate, not added as afterthoughts.

Data We Collect

We collect only the information needed to operate your account: name, contact details, payment identifiers for UPI, Paytm or PhonePe, and your transaction history. We do not collect or store data beyond what these Terms require.

Cookie Policy

We use session cookies to keep you logged into your account and analytics cookies to measure page performance. You can manage cookie preferences from the settings panel within your account at any time.

Account Access Controls

Your account is protected by a password you set and, where enabled, two-factor authentication. We never share login credentials with third parties, and we will never contact you to ask for your password.

Data Retention Period

Transaction records and account data are retained for seven years to satisfy statutory requirements under applicable Indian financial regulations. After that period, personal data is anonymised rather than deleted where retention is legally required.

Requesting Data Changes

To correct, update or request deletion of personal data held in your account, email [email protected] with your account ID. We process verified requests within 30 calendar days as per our obligations under these Terms.

Who Manages Your Data

The data controller for all accounts opened on bookie.run is the entity named in clause 2 of these Terms. Any third-party processors we engage — such as payment processors handling your UPI or PhonePe flows — are bound by data-processing agreements aligned to these Terms.

Frequently Asked Questions About These Terms

The questions below address what we hear most often about account eligibility, payment terms, data rights and how changes to these Terms and Conditions are communicated. If your question is not answered here, reach our support team through live chat at bookie.run.

Yes. Every financial action on your account — including deposits via UPI, Paytm or PhonePe and any withdrawal you request — is governed by the payment clauses in these Terms. Transaction disputes follow the process set out in clause 15.

We may suspend or permanently close an account that we find in breach of these Terms. You will receive written notice by email before any permanent closure, and you may contest the decision through the dispute process in clause 15.

Access to bookie.run is only available where local law permits. If your region restricts or prohibits online gaming, you are responsible for ensuring your use complies with applicable local law before opening or using your account.

We publish updated Terms on this page with a revised effective date. For material changes that affect account rights or payment conditions, we also send a notification to the email address registered on your account at least 7 days in advance.

Email [email protected] from the address linked to your account and include your account ID. We will send a structured copy of your personal data within 30 calendar days, in line with the data-handling provisions of these Terms.

These Terms are governed by the laws applicable to the jurisdiction named in clause 2 of the full agreement. Where a dispute involves an Indian account holder, applicable Indian consumer protection statutes inform how clause 15 dispute resolution is conducted.

No. Under these Terms, accounts are non-transferable. Each account is tied to the individual who completed registration. Attempting to transfer, sell or share an account is a breach of these Terms and may result in permanent account closure.

Terms and Conditions That Govern Your bookie Account

How to Reach Us About These Terms

How bookie Handles Your Data, Cookies and Account Security

Data We Collect

Cookie Policy

Account Access Controls

Data Retention Period

Requesting Data Changes

Who Manages Your Data

Frequently Asked Questions About These Terms

01 Do these Terms and Conditions apply to my UPI and Paytm transactions?

02 What happens to my account if I breach these Terms?

03 Can I access my account if local law restricts online gaming in my region?

04 How will I know when these Terms and Conditions are updated?

05 How do I request a copy of the personal data bookie holds on my account?

06 Which law governs these Terms and Conditions?

07 Can I transfer my bookie account to another person?

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